

INSTITUTIONAL
POLICIES

STUDENT EXPERIENCE POLICY
The purpose of the student experience policy is to ensure comprehensive, inclusive, and highquality support that promote student well-being, retention, academic success, and satisfaction throughout their entire university journey. This policy includes guidelines for cancellations and withdrawals.

REFUND POLICY
The purpose of the refund policy is to establish clear and uniform guidelines that regulate the refund of payments made by students or their representatives in justified cases, in accordance with the criteria established by the educational institution.

CREDIT TRANSFER POLICY
The purpose of the transfer credit policy is to ensure that students have the opportunity to advance in their studies without duplicating academic work previously completed at accredited institutions. This policy seeks to guarantee a transparent, objective, and consistent process that values the student’s academic background while at the same time preserving the institution’s academic quality standards